Shipping policy

Shipping Policy

Thank you for shopping with Velorey. We are committed to providing a smooth and reliable shipping experience for our customers.

Processing Time

All orders are processed within 1–3 business days after the order is placed. Orders are not processed or shipped on weekends or holidays.

Shipping Time

Estimated delivery times may vary depending on your location.

  • United States: 7–12 business days

  • United Kingdom: 5–10 business days

  • Canada: 7–12 business days

  • Australia: 7–12 business days

  • Europe: 7–12 business days

  • Other International Locations: 10–15 business days

Please note that shipping times are estimates and may occasionally be affected by customs delays, holidays, or high demand periods.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number so you can monitor your delivery.

Shipping Costs

Shipping costs are calculated at checkout based on your location. From time to time, we may offer free shipping promotions.

Incorrect Address

Please make sure your shipping address is correct when placing your order. Velorey is not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Delayed Packages

If your order is significantly delayed or lost during shipping, please contact our support team and we will do our best to assist you.

Contact Us

If you have any questions regarding your shipment, please contact our support team and we will be happy to help.